data protection

To obtain information about the Personal Data, the purposes and the parties to whom the Data is communicated, contact the Owner

provider and controller

CH:
e.syGroup, Talstrasse 20, 8001 Zurich, (ZH), Switzerland

NL:
Postbus 451, 6290 AL Vaals, Netherlands

Provider’s email address: esy@esyinternational.com

Types of data collected

The Owner does not provide a list of the Personal Data collected.

Complete details on each type of Personal Data processed are provided in the dedicated sections of this privacy policy or specifically by explanatory texts displayed before the Data is collected.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide the Data may make it impossible for this Website to provide its services to the User. In cases where this Website specifically states that some Personal Data is mandatory, Users are free not to provide such Data without consequences for the availability or the functioning of the service.

Users who are unsure about which Personal Data is mandatory can contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party personal data obtained, published or shared through this website.

type and location of data processing

processing methods

The Owner processes User Data properly, taking appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of Data.

Data processing is carried out using computers or IT-based systems, in accordance with organisational procedures and practices specifically tailored to the purposes indicated. In addition to the Owner, this Website may be operated by other persons, internal to the Website (human resources, sales, marketing, legal, system administrators) or external to it – and in this case, appointed as Data Processors by the Owner if necessary (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) – who may have access to the Data. An up-to-date list of these parties may be requested from the Owner at any time.

Location

The Data is processed at the Owner’s offices and in any other places where the entities involved in the Data processing are located.

Depending on the location of the Users, data transfers may involve the transfer of the Users‘ Data to a country other than their own. To find out more about the place of processing of the Data transferred, Users can consult the section containing the detailed information on the processing of Personal Data.

storage period

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as necessary to fulfill the purposes for which it was collected and may be retained even longer to comply with a legal obligation or based on the User’s consent.

Further information for users

legal basis for processing

The provider may only process personal data of users if one of the following applies:

Users have given their consent for one or more specific purposes.
the data collection is necessary for the performance of a contract with the user and/or for pre-contractual measures arising from this;
the processing is necessary for compliance with a legal obligation to which the provider is subject;
the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;
the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will gladly provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for entering into a contract.

Further information on storage periods

Therefore:

Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until this contract has been fully fulfilled.
Personal Data collected to pursue the legitimate interests pursued by the Owner will be retained for as long as necessary to fulfil such purposes. Users may find more information about the Owner’s legitimate interests in the relevant sections of this document or by contacting the Owner.

Furthermore, the Owner is allowed to store personal data for a longer period if the User has consented to such processing, as long as the consent is not withdrawn. In addition, the Owner may be obliged to retain personal data for a longer period if this is necessary to fulfill a legal obligation or upon order of an authority.

After the expiry of the retention period, personal data will be deleted. Therefore, the right to information, the right to erasure, the right to rectification and the right to data portability cannot be asserted after the expiry of the retention period.

The rights of users under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

To the extent permitted by law, users have the right to do the following:

Revoke consent at any time. If the user has previously consented to the processing of personal data, he or she can revoke his or her consent at any time.
Object to the processing of their data. The user has the right to object to the processing of his data if the processing is based on a legal basis other than consent.
Obtain information regarding their data. The user has the right to know whether the data is being processed by the provider, to obtain information about individual aspects of the processing and to obtain a copy of the data.
Check and have it corrected. The user has the right to check the accuracy of his data and to request that it be updated or corrected.
Request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
Request deletion or other removal of personal data. Users have the right to request that the provider delete their data.
Receive your data and have it transferred to another controller. The user has the right to receive his data in a structured, common and machine-readable format and, if technically possible, to have it transmitted to another controller without hindrance.
Submit a complaint. Users have the right to submit a complaint to the competent supervisory authority.

Users also have the right to obtain information about the legal basis for Data transfers abroad or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Owner to protect their Data.

Details on the right to object to processing

Where personal data is processed for the public interest, in the exercise of an official authority vested in the owner or to safeguard the legitimate interests pursued by the owner, the user may object to such processing by providing a justification related to his or her particular situation.

Users are informed that they can object to the processing of personal data for direct marketing purposes at any time and free of charge without giving reasons. If the User objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the Owner processes personal data for direct marketing purposes by checking the relevant sections of this document.

How the rights can be exercised

All requests to exercise User rights can be directed to the Owner using the contact details provided in this document. These requests may be made free of charge and will be answered by the Owner as soon as possible and at the latest within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to all recipients to whom the Personal Data was disclosed, if any, unless doing so proves impossible or involves disproportionate effort. The Owner will inform the User of such recipients if the User requests it.

Further information about the collection and processing of data

Legal measures

The User’s Personal Data may be used by the Owner for legal purposes in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner could be required to disclose his Personal Data by the authorities.

Further information about the user’s personal data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

system logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this privacy policy

Further information regarding the collection or processing of personal data can be requested from the provider at any time using the contact details provided.

Changes to this Privacy Policy

The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and possibly via this website and/or – as far as technically and legally possible – by sending a message via the contact details of the users available to the provider. Users are therefore advised to visit this page regularly and in particular to check the date of the last change indicated at the bottom of the page.

If changes affect a use of data based on the user’s consent, the provider will – if necessary – obtain a new consent.

Definitions and legal notices

Personal data (or data)

Any information that can be used to identify a natural person, either directly or in combination with other information.

usage data

Information that this Website (or third-party services employed by this Website) automatically collects, such as: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful outcome, error, etc.), the country of origin, the features of the browser and operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within an Application with special reference to the sequence of pages visited, and other information about the device operating system and/or the User’s IT environment.

users

The individual using this website who, unless otherwise specified, coincides with the data subject.

affected person

The natural person to whom the personal data refers.

processor (or processors)

Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, as described in this privacy policy.

Responsible person (or provider, sometimes also owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, as well as the means used for that purpose, including the security measures concerning the operation and use of this website. Unless otherwise specified, the controller is the natural or legal person through whom this website is offered.

This website (or this application)

The hardware or software tool used to collect and process User Personal Data.

Employ

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

Legal Notice

This privacy policy applies solely to this website, unless otherwise stated within this document.

Last updated: August 6, 2024To obtain information about the Personal Data processed, the purposes and the parties to whom the Data is communicated, contact the Owner